Website Terms and Conditions
End Consumer Warranty
Read more details on the End Consumer Warranty Page.
Cequent is conscious of the need for privacy & security for your online shopping experience.
We use sophisticated encryption technology. This means at the checkout, our servers and your PC encrypt (scramble) everything that you enter into your computer, such as credit card details, billing and delivery address. Because it is encrypted, other computers are unable to make sense of it, therefore keeping this information private.
There are visual clues on screen that tell you when you have entered a secure environment. In the bottom of your browser, the key or padlock icon, which is normally broken, becomes solid.
As part of the software used by Cequent there are secure processes built into the store. Specifically the engine ensures:
- Every order has a unique number
- Every order is logged in a robust database
- All your payment details can only be retrieved by Cequent in an encrypted session
- Confirmation emails of your order are sent to you the customer
When you register your email address with us you go on a list to receive email announcements about products, offers and promotions from Cequent and partner brands.We do not disclose your email address to third parties.
Every email message we send includes an email address to which you can respond. If at any time you decide you do not want to receive our emails simply click the unsubscribe link at the bottom of the newsletter. This will remove your email address from our mailing list. If you unsubscribe you will still receive emails specifically related to your online orders.
Description of Products
Each product purchased is sold subject to its Product Description. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information, including Product Descriptions, appearing on this Website at a particular time may not always reflect the position at the exact moment you place an order.
Returns & Damaged Goods Policy
At Cequent, we stand by the quality of our product. If you wish to return your product then visit our warranty page for a goods returned procedure.
All prices are stated in Australian dollars and include GST.
Site Usage Terms
This site and its content is made available for the purposes of shopping online with Rola and providing information about Rola's products.
Reproduction of the images and text on this site for any other purposes is prohibited.
All images and textual content on this website is copyright © Cequent.
Cequent, a division of AutoPacific Group Ltd.
PO Box 4050,
Dandenong South, VIC 3164